The Requirement
The objective: to optimise IT support processes, increase monitoring of technology assets and ensure operational continuity for strategic digital services.
With a complex regional network, a large number of distributed devices and a growing volume of IT requests, the municipal administration needed a single platform for asset management, centralised monitoring and governance of digital services.
The challenge was to overcome operational fragmentation, improve visibility of equipment and ensure faster response times.
The Solution
N&C installed T-Quadro, integrating the product into the organisation’s information systems to ensure unified, scalable and secure management of the technological infrastructure.
The platform allows:
- Constant monitoring of IT assets distributed across the local area
- Dedicated dashboards for monitoring and analysing operational KPIs
- Integration of the ad hoc monitoring platform
The Result
The organisation consolidated IT management into a single control point, improving efficiency, response times and planning capacity.
The numbers for the transformation:
8,387 IT assets under management
3,379 switches
1.853 Wi-Fi Access Points
373 UPS
258 Routers
150 Wi-Fi Controllers
Impact
Thanks to T-Quadro, the municipal administration has:
- Centralised asset management
- Increased monitoring and visibility of technological infrastructure
- Improved performance of IT staff involved in processes
- Improved operational continuity of digital services provided to citizens
- Created a solid basis for the future evolution of ICT services
Case studies
Real solutions, measurable results. Each project tells the story of who we are.
Our case studies document the tangible impact of our solutions.
Over the years, we have carried out hundreds of projects nationwide, supporting companies, public bodies and complex organisations in their digital evolution.
They’ve already chosen us
