Managed Services

Operations Centre for proactive management of systems, networks and IT security.

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24-hour IT support for businesses
that can’t afford downtime

The Managed Services BU offers monitoring, management and multi-channel technical support services for complex IT infrastructures.

Thanks to our centralised Operation Centre, we guarantee proactive and continuous management of networks, systems, multimedia equipment and VoIP telephony.

We cater to large companies, public bodies, multinationals and organisations with operational continuity and constant monitoring requirements.

Our approach is organised, scalable and specialised, with dedicated L1/L2 teams, unique SPOC and technical escalation managed by certified engineers.

"We keep track of everything that matters:
every device, every service, every minute."

Andrea Barbuto - Head of Managed Services

Managed Services Key Points

Why choose N&C for your managed services?

Monitoring 24/7: networks, systems, apps, security and multimedia

Centralised support: portal, email, telephone with escalation

Flexible model: customised services and dedicated SLAs

Security & Voice: advanced SOC and VoIP management on 90,500 devices

IT automation: patching, backup and guaranteed business continuity

Reporting: KPIs, dashboards and advanced multimedia management

Is this the right Business Unit for your project?

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MANAGED SERVICES

Case studies

Real solutions, measurable results. Each project tells the story of who we are.

Our case studies document the tangible impact of our solutions.

Over the years, we have carried out hundreds of projects nationwide, supporting companies, public bodies and complex organisations in their digital evolution.

Automotive – Managed Services

24-hour monitoring and centralised management for a global network of over 20,000 devices.

Large-Scale Retail – Managed Services

Centralised management and evolutionary support for a network spread across more than 400 locations throughout Italy.

National Banking Institution – Managed Services

Integrated management and continuous support for a nationwide banking network. .

Do you want to ensure continuity, security and control of your IT infrastructure?

Put your trust in N&C’s Managed Services!
Contact us for a demo or a tailored consultation.

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